Machine Tool Services Case Study 3

Client: Defence Science and Technology Laboratory

machine tool services case study dstl


The Defence Science and Technology Laboratory (Dstl) is an executive agency of the UK Ministry of Defence.

Since 2008 we have been carrying out the machine tools service and breakdown repairs of equipment on Dstl sites at Porton Down and Fort Halstead. We have also been involved with the calibration of laboratory equipment, and small works projects.

Scope of works

  • The servicing, repair and maintenance of existing work shop/ lab equipment
  • Planned Preventative Maintenance (PPM) to all production related equipment
  • Reactive works – breakdown and repair
  • Small works – electrical install
  • Remedial works and alterations to the systems and equipment on site
  • Technical compliance for the equipment on site covering:
  • LOTO – Lock Out Tag Out
  • PUWER – Provision & Use of Work Equipment Regulations
  • LEV – Local Exhaust & Ventilation
  • Electrical and Mechanical Safety Checks

How we do it

  • IMS has a mobile team of experienced machine tool service engineers
  • All of our service engineers are SC security cleared
  • We work with the CSMR team on site to achieve excellent levels of service
  • We have assisted with commissioning new/relocated equipment and ensured equipment is installed to comply with PUWER regulations
  • We have built a database to include an accurate list of all of the wood working and metal working machinery on each site, along with the service and repair records. Service and remedial reports are automatically generated on completion of each site visit. We provide prompt responses to all breakdown and repair call-outs and remedial works.

The benefits we have achieved

We have worked with Dstl to produce our service database. Over the years we have managed to evolve and develop this tool so that the report can be easily read and understood.

We have provided a safer working environment for workshops. We have identified where metal and woodworking machines are non-compliant with PUWER regulations. We have compiled an up-to-date asset list of all Dstl owned woodworking and metalworking machinery and have recorded all activities and service records for each asset